Privacy Policy

At Collective Tax Group, we are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us through forms, email, phone, or text messages.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and other contact details.
Service Information: Details you provide when requesting tax or financial services.
Device & Usage Data: IP address, browser type, and usage activity on our website.

2. How We Use Your Information

We use the information we collect to:

Provide and manage tax-related services
Communicate with you regarding your services or inquiries
Send appointment reminders, updates, and promotional messages (via phone, email, or SMS)
Comply with legal and regulatory obligations
Improve our website and customer experience

3. SMS Communication and Consent

By opting in and providing your phone number, you consent to receive SMS messages from Collective Tax Group, including service updates and marketing messages.

Message and data rates may apply.
You can opt out at any time by replying STOP to any message.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

Trusted service providers (e.g., Wix, email/SMS platforms, payment processors)
Legal or regulatory authorities when required by law

5. Your Privacy Choices

You can:

Request access or updates to your personal information
Opt out of marketing messages at any time
Request deletion of your information where applicable

To make any of these requests, email us at info@collectivetaxgroup.com

6. Data Security

We take reasonable steps to protect your data through secure servers, encryption, and trusted third-party tools. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this policy occasionally. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 info@collectivetaxgroup.com
📍 Collective Tax Group, 329 W. Walton Blvd, Pontiac, MI
📞 248-709-3660